| IP/MPLSView Installation FAQ |
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I001.
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When I login as wandl to a server on another machine, I get the error
message, "Unable to access home directory of wandl."
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I002.
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Password installation problem: After installing the activation key we get
the following error message: "Password for ... is either missing or expired!".Is it possible that there is something wrong with the activation key?
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I003.
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The server does not start up properly because the default port is in use.
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I004.
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I get a run-time error and 'Permission denied' message when I install the client on my PC.
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I001.
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When I login as wandl to a server on another machine, I get the error message, "Unable to access home directory of wandl."
The reason for this error message could be that you have moved user wandl's
administration home directory (as opposed to user wandl's installation home
directory). For example, suppose userid wandl has home directory
/export/home/wandl, but is installed under /space/wandl and /u/wandl is
linked to /space/wandl. Then WANDL_HOME=/u/wandl, but WANDL's Administrative
home directory is /export/home/wandl.
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I002.
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Password installation problem: After installing the activation key we get the following error message: "Password for ... is either missing or expired!".Is it possible that there is something wrong with the activation key?
Please do the following to double-check whether you have the correct
installation of the IP/MPLSView or NPAT password:
1. Change directory to /u/wandl/db/sys cd /u/wandl/db/sys
2. View the contents of the file npatpw and make sure there is no extra
character or typing error. cat npatpw
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I003.
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The server does not start up properly because the default port is in use.
If you have some client windows open, closing them may free up the port.
Then you can try "startup.sh npat" again. Otherwise, try using the following
command mentioned in the Getting Started Guide:
$ bin/startup.sh [npat port_number]
When choosing a port number, do not choose port numbers which are for ftp,
telnet, etc. Try port numbers over 6000. Furthermore, on the client
side, you will need to edit the port number in your
mplsview.bat/npat.bat file (Microsoft Windows) or mplsview.sh/npat.sh file
(Solaris) so that the client will be able to talk to the server.
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I004.
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I get a run-time error and 'Permission denied' message when I install the client on my PC.
This can be caused by previous NPAT client sessions on your PC that were not
closed. Try closing them and then re-installing the client.
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